Last updated: 04/24/2023

Joylua LLC (“us”, “we”, or “our”) operates the Joylua website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
* Name
* Email address
* Telephone number
* Shipping and billing address
* Payment information (processed by PayPal and Stripe)
We collect this information to provide and improve our Service, and to communicate with you about your orders, promotions, and other relevant information.

2. Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3. Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
We use “cookies” to collect information and improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. International Transfer
Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there.
By using our Service and providing your Personal Information, you consent to this transfer.

7. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Your Rights
You have the right to access, update, or delete your Personal Information by contacting us at contact@joylua.com. We will make reasonable efforts to comply with your request as required by applicable law.
You also have the right to object to or restrict the processing of your Personal Information, as well as the right to data portability.
If you have provided consent for the processing of your Personal Information, you have the right to withdraw that consent at any time.

11. Retention of Personal Information
We will retain your Personal Information for as long as necessary to provide our Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

12. California Privacy Rights
If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (CCPA). These rights include the right to access, delete, and opt-out of the sale of your Personal Information. To exercise these rights, please contact us at contact@joylua.com.

13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Joylua LLC
307 W 38th St
16th Floor PMB 485
New York, NY 10018
Email: contact@joylua.com