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Terms of Service

Last updated: 04/22/2023

Welcome to Joylua! These Terms and Conditions (“Terms”) govern your use of the website, joylua.com, operated by Joylua LLC (“us”, “we”, or “our”).

Please read these Terms carefully before using the website. Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms. By accessing or using the website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the website.

  1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  1. Account Registration

To use certain features of the website, you may be required to register for an account. You must provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for any activities that occur under your account.

  1. Payments and Billing

All payments on our website are processed using PayPal and Stripe. By submitting your payment information, you grant us the right to provide this information to our payment processors.

  1. Dropshipping

We offer dropshipping services to our customers. By placing an order for dropshipping, you agree to provide accurate and complete shipping information and to comply with all applicable laws and regulations regarding the shipment of your order.

  1. Shipping and Delivery

Shipping times may vary depending on the destination and the shipping method chosen. We are not responsible for any delays due to customs, carrier delays, or other factors beyond our control.

  1. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, refunds, and exchanges.

  1. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, and software, is the property of Joylua LLC or its content suppliers and is protected by copyright and trademark laws.

  1. Prohibited Uses

You may not use the website for any unlawful purpose or to violate any international, federal, state, or local laws or regulations.

  1. Limitation of Liability

In no event shall Joylua LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

  1. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

  1. Contact Us

If you have any questions about these Terms, please contact us at contact@joylua.com.

Joylua LLC

350 W 43rd St, #5C, New York, NY, 10036

  1. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

  1. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Joylua LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Joylua LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

  1. Termination

We may terminate or suspend your account and access to the website at any time, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. Upon termination, your right to use the website will immediately cease. If you wish to terminate your account, you may simply discontinue using the website.

  1. Indemnification

You agree to defend, indemnify, and hold harmless Joylua LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the website, including, but not limited to, your user contributions, any use of the website’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the website.

  1. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

  1. Waiver

No waiver of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Joylua LLC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

  1. Entire Agreement

These Terms, our Privacy Policy, and any other policies or operating rules posted by us on the website constitute the entire agreement and understanding between you and Joylua LLC and govern your use of the website, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Joylua LLC (including, but not limited to, any prior versions of the Terms).

  1. Force Majeure

Joylua LLC shall not be liable for any failure to perform its obligations under these Terms if such failure results from any cause beyond Joylua LLC’s reasonable control, including, without limitation, acts of God, natural disasters, war, civil disturbance, action by governmental entity, strike and other causes beyond our control.

  1. Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

  1. Notices

Any notices or other communications permitted or required under these Terms, including those regarding modifications to the Terms, will be in writing and given by Joylua LLC (a) via email (in each case to the address that you provide) or (b) by posting to the website. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

  1. Assignment

You may not assign or transfer any of your rights or obligations under these Terms, by operation of law or otherwise, without Joylua LLC’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. Joylua LLC may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

  1. Headings

The headings in these Terms are for reference only and do not affect the interpretation of these Terms.

  1. Feedback

We welcome your feedback, comments, and suggestions for improvements to the website. By submitting feedback, you grant us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable, and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon, and otherwise exploit the feedback for any purpose.

  1. Contact Information

If you have any questions about these Terms, please contact us at:

Joylua LLC
307 W 38th St
16th Floor PMB 485
New York, NY 10018
Email: contact@joylua.com